Privacy Policy

Garner Digital Consulting ("we," "us," or "our") operates the website garnerdigitalconsulting.com. This Privacy Policy explains how we collect, use, and protect your information when you visit our site or contact us about our services.

1. Information We Collect

When you submit our contact form, we collect:

• Your name, email address, and phone number
• Your business type and the message you send us

We also collect standard browser and device information automatically through analytics tools, including IP address, browser type, pages visited, and time spent on the site.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide our services
• Send relevant follow-up communications about your project
• Improve our website and understand how visitors use it
• Comply with legal obligations

3. We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to any third party. Period.

4. SMS / Text Messaging Privacy

If you submit your phone number through our contact form and check the SMS consent box, you are giving express written consent to receive text messages from Garner Digital Consulting related to your inquiry, project, or service. This may include appointment reminders, project status updates, follow-up questions, and information about services you have requested.

How SMS opt-in data is handled:

• No sharing with third parties or affiliates for marketing purposes. Phone numbers and SMS opt-in data collected on this site are never sold, rented, shared, or otherwise transferred to any third party or affiliate for their own marketing or promotional purposes.
• We use trusted communication providers (such as our CRM and SMS delivery vendor) solely to deliver the messages you have consented to receive. These providers are contractually prohibited from using your information for any other purpose.
• Message frequency varies based on your project. Standard message and data rates from your mobile carrier may apply. Garner Digital Consulting does not charge for the messages we send.
• You can opt out at any time by replying STOP to any message. Reply HELP for help, or contact us using the information at the bottom of this page.
• Carriers (including but not limited to T-Mobile, AT&T, and Verizon) are not liable for delayed or undelivered messages.

You must be at least 18 years of age, or have the consent of a parent or legal guardian, to receive text messages from us.

5. Cookies and Analytics

Our website uses cookies to support analytics and improve user experience. We use Google Analytics to understand traffic patterns and site usage. You can disable cookies in your browser settings at any time, though some site features may not function as expected.

6. Third-Party Services

We use the following third-party tools to operate our business:

• Google Analytics - website analytics and traffic reporting
• CRM platform - managing client contacts and project workflows
• Communication tools - email and messaging for client coordination

Each of these services has its own privacy policy and data practices. We encourage you to review them if you have concerns.

7. Data Retention

We retain your contact information for as long as necessary to fulfill the purpose for which it was collected or as required by law. If you request deletion of your data, we will honor that request promptly (see Section 8).

8. Children's Privacy (COPPA)

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will delete it.

9. Your Rights

You have the right to:

• Access - request a copy of the personal data we hold about you
• Correction - request that we correct inaccurate or incomplete data
• Deletion - request that we delete your personal data
• Opt-out - unsubscribe from any marketing communications at any time

To exercise any of these rights, contact us using the information below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or want to make a data request: