Terms of Service

These Terms of Service ("Terms") govern your use of the website garnerdigitalconsulting.com and any services provided by Garner Digital Consulting("we," "us," or "our"). By engaging our services or using this website, you agree to these Terms.

1. Services

Garner Digital Consulting provides the following services to small and local businesses:

• Website design and development
• Local SEO (search engine optimization)
• Business automation setup and configuration
• CRM (customer relationship management) setup and integration

The specific scope, deliverables, and timeline for each engagement will be outlined in a separate project agreement or proposal provided before work begins.

2. Payment Terms

Build Sprints (one-time projects): Payment is split 50% upfront before work begins and 50% upon delivery of the completed project. Work will not begin until the initial deposit is received.

Monthly Retainers: Retainer fees are billed in advance at the start of each billing cycle. Continued service is contingent on timely payment. You may cancel a retainer with 30 days written notice.

3. Intellectual Property

Upon receipt of full and final payment, the client owns all deliverables produced specifically for their project, including website designs, written content, and custom automations. We retain the right to use completed projects in our portfolio unless otherwise agreed in writing.

Any third-party tools, platforms, or software used in delivering our services remain subject to their respective licensing terms.

4. Limitation of Liability

All services are provided "as-is." While we put significant effort into every project, we make no guarantees of specific business outcomes, including but not limited to:

• Search engine rankings or organic traffic levels
• Number of leads generated
• Revenue increases or business growth

To the fullest extent permitted by law, Garner Digital Consulting shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website.

5. SMS / Text Messaging Terms

By providing your phone number on our contact form and checking the SMS consent checkbox, you expressly consent to receive SMS text messages from Garner Digital Consulting sent from (309) 503-1225. These terms govern your participation in our SMS program:

• Program description: One-to-one and informational text messages including appointment reminders, project status updates, follow-ups on inquiries, responses to your questions, and information about services you have requested.
• Message frequency: Frequency varies based on the nature of your inquiry or active project. Most clients receive between 2 and 8 messages per month.
• Cost: Message and data rates may apply, depending on your mobile carrier and plan. Garner Digital Consulting does not charge for messages it sends.
• Opt-out: You may cancel at any time by replying STOP to any message. After replying STOP, you will receive one confirmation message and no further texts will be sent unless you opt in again.
• Help: Reply HELP to any message, or contact us at chad@garnerdigitalconsulting.com.
• Carrier liability:Mobile carriers (including but not limited to T-Mobile, AT&T, Verizon, Sprint, and U.S. Cellular) are not liable for delayed or undelivered messages.
• Age requirement: You must be at least 18 years old to consent to receive text messages, or have the consent of a parent or legal guardian.
• Privacy: SMS opt-in data and phone numbers are not shared with any third parties or affiliates for marketing purposes. See our Privacy Policy for full details.

6. Client Responsibilities

You agree to provide accurate information, timely feedback, and any content or assets required to complete your project. Delays caused by lack of client response or missing materials may affect project timelines and are not the responsibility of Garner Digital Consulting.

7. Website Use

This website is provided for informational purposes. You agree not to use this site for any unlawful purpose, to attempt to gain unauthorized access to any part of it, or to interfere with its normal operation.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Illinois. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of McLean County, Illinois.

9. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with a revised effective date. Continued use of our services after changes are posted constitutes your acceptance of the updated Terms.

10. Contact

Questions about these Terms? Reach out directly: